PRIVACY POLICY
1. Information We Collect
We process personal data when you:
- Create an account
- Make a purchase
- Subscribe to our newsletter
- Contact customer service
- Browse our website (via cookies and tracking technologies)
2. Types of Data Collected
This includes:
- Contact information (name, email, shipping/billing address)
- Payment details (processed securely)
- Purchase history and preferences
- Device and browsing data
- Customer service interactions
3. Purpose of Processing
Your information helps us:
- Process and fulfill orders
- Provide customer support
- Improve our products and services
- Send marketing communications (with your consent)
- Prevent fraud and enhance security
4. Data Sharing
We may share information with:
- Payment processors
- Shipping and logistics partners
- Marketing and analytics providers
- When required by law
5. Your Rights
Depending on your location, you may:
- Access your personal data
- Request correction or deletion
- Object to processing
- Restrict data use
- Withdraw consent
- Request data portability
6. Cookies & Tracking Technologies
Our website uses:
- Essential operational cookies
- Performance and analytics cookies
- Marketing cookies (manageable in settings)
7. Data Security
We implement:
- SSL encryption
- Secure payment processing
- Restricted staff access
- Regular security audits
8. International Data Transfers
Your information may be transferred globally with appropriate safeguards.
9. Children’s Privacy
We do not knowingly collect data from children under:
- 13 years (United States)
- 16 years (EU/EEA)
without parental consent.
10. Data Retention
We retain personal information only as long as necessary for:
- Business purposes
- Legal obligations
- Dispute resolution
11. Policy Updates
We may modify this policy periodically. Material changes will be notified.
12. Contact Us
For privacy inquiries or to exercise your rights:
Visit 124footwear.com/privacy-requests
13. California Residents
Additional CCPA disclosures available upon request.